Rainbow Trust Children's Charity - Family services

Rainbow Trust Children's Charity supports seriously ill children and their families in the family home and local community. Families who have a child or young person up to the age of 18 with a life threatening or terminal condition (for example cancer, some neurological conditions, babies in neonatal intensive care) are eligible and referrals can come from any source.

We enable families to manage everyday life while caring for a sick child and to make the most of time together; providing expert, practical and emotional support via a Family Support Worker. Families have complete choice about the type of support they receive - wherever and whenever they need it.

Rainbow Trust's support can include short breaks from caring, family activity days, drop-in groups, support with hospital visits, including transport to and from appointments, support for siblings and bereavement support.

Sarah Raven-Lloyd

Family Support Manager

01206 234977

Sarah.lloyd@rainbowtrust.org.uk

https://www.rainbowtrust.org.uk/

Office 2, Godbolts Business Park, Coggleshall Road, Marks Tey, Essex, CO6 1HS

Please note this address is administrative only.

Support is provided in family homes and in the community, with drop-in groups at various times and venues. Please contact Sarah Raven-Lloyd for more details.

Support is generally available from Monday to Friday between 8am and 6pm, frequency and duration depending on family choice and needs. Rainbow Trust operates a 24-hour service for families in crisis, which includes a 24-hour dedicated on call number, and the possibility of extended hours of family support during weekdays and weekends.

No costs to service user.

Please simply phone, email or write to us if you or someone you know would like support. Anyone can refer themselves or be referred (by a family member, friend, health, education or social care professional) provided consent from the family has been given.

Following a referral, a Family Support Manager makes an assessment visit to discuss the family's needs, eligibility and provide information. A Family Support Worker will then visit the family to offer the agreed support.

At times of crisis, we can arrange for support to be introduced to a family within 24 hours. An assessment visit is otherwise normally arranged within two weeks of a referral, depending on family circumstances.