Comments, compliments and complaints

We want our services to be excellent, but we know things can go wrong.

Complaints about schools and social care procedures vary. Take a look at the complaints by type.

It is also nice to know when we are getting things right, and that people are happy with our services.

We will record your compliment and share it with the individual or team that you are complimenting. These are shared with senior managers who will congratulate the staff.

We welcome your views. We will record your comments and let you know if we use them.

To submit comments use our online form.

  

 Last updated: 14 Apr 2020

If you'd like to view this content in another format please email livewell@southend.gov.uk