This is a step by step guide that can be used to assist you when you add your service to Livewell Southend.

Log into your account.

Click ‘Add an entry’ which can be found in the header. This will take you to a blank form.
Complete the form fully. This form includes:

• Contact details
• Venue details
• Cost information
• Availability
• Referral Details (if applicable)

When adding information please ensure you do not add colours, bold text etc. Please keep the formatting as it is.

Once you have finished completing the form, scroll down to the bottom of the page and select ‘Save Service’.

This is a step by step guide that can be used to assist you when you need to update your record.

Log into your account and click ‘Dashboard’.
 
You will be taken to your dashboard which includes your records, favourites, reviews and news articles. Click ‘Manage your directory listings’
 
On the right of the page you have a drop down box where you can select ‘Update’ or ‘Delete’. You need to select ‘Update’.

You can edit, add or delete any information that appears in the form. It is important to make sure all information is correct and up to date. Make sure there are no red thumbs down as the record will not save.

Once you have finished updating your record, scroll down to the bottom of the page and select ‘Save Service’.

Please note: All updates to records must be approved by the admin team therefore updates will not show on your record straight away.

The search bar lets you search using any combination of keywords and location.

• by Keywords - type one or more words to describe what you are looking for (e.g. housing)
• by Location - use this to find results which serve your location.  Try a place name such as Godalming, or postcode (KT1 2DW or CR1) etc.

Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered.  You can also use special characters to limit your results more closely.

The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back only records results containing both of the words housing and advice, for example:

+housing +advice

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"badminton club"

You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

• Sorted by best match (i.e. the best match to your search)
• Sorted alphabetically (i.e. in A-Z order of title with numbers first)
• Sorted by user rating (i.e. results that have been given the highest rating by other users first)