Site Help

This page will show you how to search and sort on Livewell Southend. Scroll to the bottom for information on this.

We have also included the details of where you can get face to face support.

We know there are some terms that you may not know so we have added a glossary of terms to the right of this page.

We have multiple centres within Southend where you can access support for Livewell Southend.

Our Livewell Guides will be able to help you:

  • Sign up

  • Create, amend or remove records

  • Find services

 

The Hub at Victoria Plaza

Date and Time?

Monday to Friday 10:00 – 12:00 and 13:00 – 16:00

Where? The Hub, Victoria shopping centre, 324-325 Chartwell Square, Southend-on-Sea, SS2 5SP

Website: https://www.hubproject.co.uk/victoria-hub/

The Hub at Shoeburyness

Date and Time?

Tuesdays 10:00 – 16:00 Wednesday 10:00 – 15:00

Where? Shoeburyness HUB, Friars Baptist Church, Eagle Way, Southend-on-Sea, Shoeburyness, SS3 9RJ

Website: https://www.hubproject.co.uk/the-hub-ss3-9ef-shoeburyness/

 

The Hub at Westcliff Library

Date and Time?

Tuesdays 10:00 – 13:00

Where? Westcliff Hub, Westcliff Library, 649 London Road, Westcliff-on-Sea, SS0 9PD

Website: https://www.hubproject.co.uk/westcliff-hub/

 

    Searching

    The search bar lets you search using any combination of keywords and location.

    • by Keywords - type one or more words to describe what you are looking for (e.g. housing)
    • by Location - use this to find results which serve your location.  Try a place name such as Godalming, or postcode (KT1 2DW or CR1) etc.

    Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered.  You can also use special characters to limit your results more closely.

    The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back only records results containing both of the words housing and advice, for example:

    +housing +advice

    Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

    "badminton club"

    Sorting

    You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

    • Sorted by best match (i.e. the best match to your search)
    • Sorted alphabetically (i.e. in A-Z order of title with numbers first)
    • Sorted by user rating (i.e. results that have been given the highest rating by other users first)
     Last updated: 21 Jul 2020

    If you'd like to view this content in another format please email livewell@southend.gov.uk