Age UK Essex Home Help Service

Who to contact

Address
Widford Hall
off Tattersall Way
Chelmsford
Essex
CM2 8TD
View CM2 8TD on a map Get directions to CM2 8TD
Contact Name
Home Help Customer Care Team
Telephone
E-mail
homehelpandtoenailscustomercare@ageukessex.org.uk
Website
www.ageukessex.org.uk

The Home Help Service provides a professional domestic cleaning service, we can help with general housework duties, including:

  • Vacuuming
  • Dusting and polishing furniture
  • Cleaning baths sinks and toilets
  • Washing floors
  • Laundry
  • Changing beds.

We can also collect your weekly shopping and pick up prescriptions.

We also offer the following services:

  • Food preparation (Southend, Castle Point, Rochford, Thurrock, Braintree, Chelmsford, Epping, Maldon)
  • Outdoor Activity Support
  • Sitting Service

Our Food Preparation Service can provide support and assistance to enable you to contibue cooking or we can prepare light snacks and meals for you.

If you are independently mobile and do not require personal assistance we can accompany you on local trips as part of the Outdoor Activity Support Service.  This may include a visit to a park, social club, shopping trips or a doctor's appointment.

The Sitting and Companionship Service offers friendly and reliable staff who can provide regular companionship for your loved ones allowing you a little time for yourself.

We have a "Never Walk Away" safety policy.  If one of our clients is in difficulty or fails to answer the door, our fully trained staff follow a pre-agreed emergency plan and will not leave until they know their client is safe.

The health and wellbeing of our clients is at the heart of everything we do and our approach has been universally praised and gives great reassurance to both clients and their families.

Many of our clients find our services helps them to remain independent and enables them to stay in their own home as well as offering regular companionship.

All our staff are trained, insured against breakages and police checked via the Disclosure and Barring Service.

Please note we are unable to provide personal care or administer medication.

All services are available Monday to Friday across the county.

Venue

Notes

This is an office address, services take place in clients homes.

Time / Date Details

When is it on

Services available Monday to Friday 8.30am until 4.30pm.

Other Details

Costs

Details
  • Housework - £16.00
  • Shopping -  £16.00
  • Food Preparation - £16.00
  • Outdoor Activity Support - £17.20
  • Sitting and Companionship - £17.20

Availability

Referral required
No
Referral Details

Upon deciding to use the service a home visit will take place to ascertain your needs and requirements before the service commences.  The registration fee of £20 will be payable at this visit.

Other notes

The services are available across Southend, Thurrock and all Essex.

Disclaimer

This service, organisation or event is listed for your information. With the exception of services offered directly by Southend-on-Sea Borough Council, inclusion on Livewell Southend does not confer or imply endorsement, approval or recommendation by Southend-on-Sea Borough Council. The Council can take no responsibility for the quality, reliability or accessibility of the service, organisation or event listed. You should thoroughly check the service or event, and the organisation running it, before deciding to take part or attend.