We want our services to be excellent, and value feedback from residents.
You may have a suggestion about how we could improve. Or you may want to compliment a team or person about service you received.
It is nice to know when we're getting things right. We will record your compliment and share it with the relevant person or team, and senior managers.
We welcome your views and ideas. We'll record your comments and tell you if we use them to improve services.
We also know that things can go wrong, and you may wish to complain.
Some services, including children's services and adult social care have their own complaints process. Click on the links to find out more and fill in the relevant form:
- Children's services (including the Special Educational Needs and Disability Team and Children's Social Care).
- Adult social care
- school admissions
- school exclusions
- school transport
- concerns about schools
See the full list of services with their own complaints process.
For other services please follow the general complaints process.