What is continuity of care?
Continuity of care is when you receive care and support from one council in England, and you move home to another area without a break in your care.
Moving to a different area
Tell us if you are moving away from Southend-on-Sea, so we can start the continuity of care process.
You can contact adult social care to start this process by making a referral on our portal, which is the quickest and easiest way to contact us. If you do not have access to the internet, you can call our Contact Centre on 01702 215008.
Southend-on-Sea City Council will send your new council your:
- care and support plan
- carer's support plan if they are moving with you
- any additional information that is relevant to you and your care
Before you move, your new council will talk to you and your care about the support you may need. Your new council may visit you in your new home, to see if your needs have changed after moving.
Moving to Southend-on-Sea
Please contact your current council, who will start the continuity of care process.
Your current council will make us aware that you are moving to Southend-on-Sea as part of the process.
When you move, we will talk to you about the care and support you require as part of an assessment and we will ask your current council for information about your existing care and support plan.