Get help in a crisis

If you need to speak to someone for urgent assistance with a social care matter, please call our Contact Centre on 01702 215008. Our normal working hours are Monday to Thursday, 8:45am to 5pm and on Friday, 8:45am to 4:30pm.

If you call outside if these hours, your call will be diverted to our Out of Hours Service. You can also call the Out of Hours Service on 0345 606 1212 or email eds@essex.gov.uk. They will assist you if your concern cannot wait until the next working day.