Adult Social Care portal and phone line
Our Adult Social Care Portal is here to support you and it is the quickest and easiest way to make a referral for yourself or the person you care for. Please note that our Portal is not monitored outside of business hours.
If you don't have access to the internet, you can call our Contact Centre on 01702 215008.
If you need urgent support outside of business hours, please contact our Out of Hours Service on 03456061212 or via email eds@essex.gov.uk. They will assist you if your concern cannot wait until the next working day.
Our Adult Social Care Portal is here to support and manage your social care requirements as easily and efficiently as possible. Please note that our Portal not monitored outside of business hours. If you need urgent support outside of business hours, please contact our Out of Hours Service on 0345 606 1212 or via email: . They will assist you if your concern cannot wait until the next working day.
What is the Southend-on-Sea City Council Adult Social Care portal?
Our Adult Social Care Portal is a secure place where you can make referrals online as quickly and simply as possible.
The Portal is quicker and easier for you to use than contacting us on the telephone.
The Portal will help you to:
- make a referral for an assessment of your/cared for person's social care needs