Our Adult Social Care Portal is here to support and manage your social care requirements as easily and efficiently as possible. Please note that our Portal not monitored outside of business hours. If you need urgent support outside of business hours, please contact our Out of Hours Service on 0345 606 1212 or via email: socialcaredirect@essex.gov.uk. They will assist you if your concern cannot wait until the next working day.
What is the Southend-on-Sea City Council Adult Social Care portal?
Our Adult Social Care Portal is a secure place where you can make referrals online as quickly and simply as possible.
The Portal is quicker and easier for you to use than contacting us on the telephone.
The Portal will help you to:
- make a referral for an assessment of your/cared for person’s social care needs