Communications and marketing
The SEND Local Offer Team have a communications plan which outlines how we will:
- raise awareness of the SEND Local Offer with SEND families and young people with SEND
- inform parent carers and young people with SEND about changes and developments in policy
- gather feedback to inform and enhance future communications
- ensure that parent carers, young people with SEND and professionals know how to give us feedback
- ensure that partners and key stakeholders are informed and engaged and understand the content and benefits of the Local Offer and other websites and can proactively promote them to parent carers
The plan will be in place until an area partnership communications plan is developed.
The team regularly attend parent carer and community events to make people aware of the SEND Local Offer, how they can stay up to date with news and events, and how they can get involved and have their say and share information with local organisations.
Leaflets and posters are used to publicise:
- the SEND Local Offer channel on the Livewell Southend website
- the monthly SEND e-newsletter
- our social media accounts
- parent carer surveys on the Education, Health and Care Needs Assessment and Annual Review process and the Annual Review survey for young people*
- SEND Surgeries
- Your Local Offer, Your Way sessions*
- The Local Offer survey
Videos have been created to publicise, promote and encourage engagement with the items marked with an *